Navigation: Basic Working Procedures > Service Agreements > Activate the Agreement |
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Before any Work Orders or Invoices can be issued, you need to Activate the Agreement.
By its very name, an Agreement requires the Customer's consent, so there is a preliminary stage where you create the Agreement, Print the Agreement, and present it to the Customer.
Similar to a Project, the Agreement remains at the Estimate Status until you Activate it. The difference is that Activation does not immediately involve a related Work Order. However, Automatic Billing will trigger Invoices, even without Work Orders.
When you receive consent from the Customer you then Activate the Agreement to put it into effect:
1. | Open the desired Agreement |
2. | Click the Actions button on the lower right |
3. | Click Activate Agreement |
4. | On the Agreement Lookup screen and the Agreement screen header, the Status will now show as Active. |
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