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Reactivate a Work Order

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You might wish to Reactivate a Work Order, because completed Work Orders are no longer available for changes. These include:

A fully billed Work Order at Billed Status
A Canceled or Closed Work Order

Actions Menu to reactivate a Work Order:

Open the Work Order
Click the Actions button on the bottom left of the screen
Then click Reactivate Work Order

Transactions that reactivate a Work Order:

From the Schedule Board screen, you can create a new Schedule Slot for a Work Order with Billed Status. You will receive a warning that the Status of the Work Order is Billed. Continuing will automatically reactivate the work order and change the Status back to In-Progress.

On various Purchase Order screens, you can enter the Work Order number. If the Service Call is Billed, you will receive a warning. Continuing will automatically reactivate the work order and change the Status back to In-Progress.

When completed:

The Status of the Work Order will now change to whatever it was before the cancellation, In Progress (or perhaps Estimate, in the case of a Project).

 


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