Employees

Employees are central to Field Service Management (FSM) companies which, as their name indicates, depend on their staff, both in the office and out in the field, as the engine of their business.

FieldOne takes the core concept of Employees and surrounds them with useful tools and features, to help you quickly and easily get the most out of your precious staff skills, time, and availability. Here are some of the functions keyed to your Employees:

•	Detailed security rights appropriate to Employee tasks at various levels

•	Precise differentiation for Skills

•	Access (from the field) to Work Orders for Parts Processing and other updates

•	Schedule Board Assignments made while taking requests for Service Calls

•	Employee assignment as stand-alone, Crew member, and Crew Leader

•	Driver Directions - Mapping derived from Job Site Address or the Company office or the employee's residence

•	Individualized field instructions in Work Order Reports and Technician Schedule Reports

•	Schedule Slots available for non-field assignments, such as Work Order Estimates

•	Access to Schedule Slots for Parts, Labor and Completion information

•	Real-time notification of Service Call completion for timely Billing

•	Remote access by laptop or FieldOne Mobile™ (See www.fieldone.com/mobile/ )

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