• Join the FieldOne team!

Headquartered in the tri-state area, in Mahwah, New Jersey, FieldOne Systems works with clients in the US and Canada, and around the world. We provide solutions to companies across more than 40 industries including security and communications, IT and networks, medical and machine repair, property and facilities management, HVAC, plumbing, and electrical services.

We are always seeking talented, enthusiastic, career-minded, motivated individuals to join our team. Please see our open positions listed below.

If you believe you are a qualified candidate, send a resume and cover letter with compensation history to hr@fieldone.com, noting the position title in the subject line.

Current Open Positions

Click the position title below to view the full job description:

Enterprise Account Executive 

FieldOne is seeking senior sales people with recent experience selling Field Service Management solutions. If you have recent experience, please read on.

The FieldOne Enterprise Account Executive will drive sales revenue in the assigned territory and develop the pipeline and foundation for future growth. The Account Executive will mainly target new business with enterprise accounts in the territory. The candidate must have previously demonstrated strong solution selling ability and have a proven track record over-achieving in sales of enterprise software.

Required: All candidates considered for this position must have three or more recent years of selling in the field service management space.

This full-time position is located in the Midwestern United States and reports to the Sr VP of Sales and Marketing. Start date is immediate. Note: When submitting your resume, please include your salary history for each position held.

Primary Responsibilities:

  • Build, execute and achieve territory plan
  • Utilize internal resources to sell effectively at all levels of the client organization
  • Monitor and record all sales related activity in CRM
  • Utilize and work with engineers and management to drive new opportunities
  • Maintain an awareness of accounts and industries to proactively sell into

Desired Skills & Experience:

  • (Required) Proven enterprise WFM, CRM, ERP or Field Service Management SaaS/Software expertise
  • Industry experience in services verticals
  • Experience selling with Microsoft
  • Dynamic, self-motivated, creative thinker with an appreciation of corporate goals
  • Willingness for travel within assigned territory
  • Articulate, confident, self-aware and personable character
  • Excellent presentation, written and verbal communication skills
  • Ability to understand the clients business needs
  • Experience with business application sales in a complex selling environment
  • The ability to build a strategic and concise territory plan with demonstrated execution

Pre-Sales Engineer (US - Pacific Coast)

FieldOne is seeking a Pre-Sales Engineer with extensive experience using Microsoft CRM. If you have experience with Microsoft CRM, please read on. 

The FieldOne Pre-Sales Engineer will focus on identifying requirements, documenting and demonstrating FieldOne Sky to field service prospects. This position entails that the majority of time is spent supporting our sales team, consulting directly with prospects to develop solution architecture designs, preparing and presenting solution concept demonstrations, and executing technical leadership tasks related to client project delivery. This role also requires spending time on-site with clients.

This full-time position is located on the West Coast. Start date is immediate. Note: When submitting your resume, please include your salary history for each position held.

Primary Responsibilities:

The Pre-Sale Engineer will work with the sales team to do the initial discovery of a prospect's requirements and demo creation representative of their environment. The engineer will then create a project plan using FieldOne’s internal tools such as CRM, Project portal and other applications. This position also works with the deployment teams in defining the professional service requirements.

Other Responsibilities:

  • Leading client meetings and/or facilitated strategy sessions.
  • Analyzing business requirements, defining functional specifications, and consulting with clients on strategic and operational uses of the FieldOne Sky platform.
  • Working directly with FieldOne product development teams on solution concepts.
  • Developing high level project work plans, and managing individual and team budgets and scope of work.
  • Conducting functional and technical gap analysis.
  • Developing robust architecture design and extensible functionality.
  • Designing integration solutions for backend services and back office/ERP applications.
  • Identifying creative solutions to meet system/business requirements without the development of custom code.
  • Providing mentorship to other team members and developing team relationships.
  • Developing data conversion and testing strategies.
  • Training client personnel on the usage and administration of FieldOne Sky and Microsoft Dynamics CRM (functional user training and technical training).

Mandatory Skills & Experience:

  • 5+ years of architecture/technical/functional/configuration experience with Microsoft Dynamics CRM/XRM.

Desired Skills & Experience:

  • Ability to react appropriately in customer settings, listen actively, and discern client business needs.
  • Skilled at conducting presentations for large corporations and C-level executives.
  • Desire to work in a team environment and ability to work across organization functional boundaries.
  • Excellent analysis and design skills.
  • Outstanding verbal and written communication, and time management skills.
  • 5+ years of implementation experience in medium to large scale (100-2000+ users) environment.
  • Experience with technical and team leadership, project management and consulting Microsoft Dynamics CRM/XRM customization, workflows and .NET integration.
  • Understanding of the Microsoft and software technologies, .NET development, SQL Server system integration technologies and techniques, SOA, design patterns (MVC, MVP…).
  • Familiarity with development processes RUP, MSF, etc.
  • Exposure to agile development processes like SCRUM.
  • Flexibility to travel to client sites as required.
  • A great attitude and enjoyment for what you do!

Other Skills and Experience:

  • Understanding of Microsoft Enterprise Solutions (SharePoint, Lync, SQL, Exchange, etc.)
  • Familiarity with AdxStudio portal configurations and development
  • Knowledge of Resco Mobile CRM configuration
  • Familiarity with SharePoint 2010/2013: web parts development, workflow development utilizing SharePoint designer, Workflow Foundation, or any other workflow tool

Pre-Sales Engineer (US - Southwest)

FieldOne is seeking a Pre-Sales Engineer with extensive experience using Microsoft CRM. If you have experience with Microsoft CRM, please read on. 

The FieldOne Pre-Sales Engineer will focus on identifying requirements, documenting and demonstrating FieldOne Sky to field service prospects. This position entails that the majority of time is spent supporting our sales team, consulting directly with prospects to develop solution architecture designs, preparing and presenting solution concept demonstrations, and executing technical leadership tasks related to client project delivery. This role also requires spending time on-site with clients.

This full-time position is located in the Southwest. Start date is immediate. Note: When submitting your resume, please include your salary history for each position held.

Primary Responsibilities:

The Pre-Sale Engineer will work with the sales team to do the initial discovery of a prospect's requirements and demo creation representative of their environment. The engineer will then create a project plan using FieldOne’s internal tools such as CRM, Project portal and other applications. This position also works with the deployment teams in defining the professional service requirements.

Other Responsibilities:

  • Leading client meetings and/or facilitated strategy sessions.
  • Analyzing business requirements, defining functional specifications, and consulting with clients on strategic and operational uses of the FieldOne Sky platform.
  • Working directly with FieldOne product development teams on solution concepts.
  • Developing high level project work plans, and managing individual and team budgets and scope of work.
  • Conducting functional and technical gap analysis.
  • Developing robust architecture design and extensible functionality.
  • Designing integration solutions for backend services and back office/ERP applications.
  • Identifying creative solutions to meet system/business requirements without the development of custom code.
  • Providing mentorship to other team members and developing team relationships.
  • Developing data conversion and testing strategies.
  • Training client personnel on the usage and administration of FieldOne Sky and Microsoft Dynamics CRM (functional user training and technical training).

Mandatory Skills & Experience:

  • 5+ years of architecture/technical/functional/configuration experience with Microsoft Dynamics CRM/XRM.

Desired Skills & Experience:

  • Ability to react appropriately in customer settings, listen actively, and discern client business needs.
  • Skilled at conducting presentations for large corporations and C-level executives.
  • Desire to work in a team environment and ability to work across organization functional boundaries.
  • Excellent analysis and design skills.
  • Outstanding verbal and written communication, and time management skills.
  • 5+ years of implementation experience in medium to large scale (100-2000+ users) environment.
  • Experience with technical and team leadership, project management and consulting Microsoft Dynamics CRM/XRM customization, workflows and .NET integration.
  • Understanding of the Microsoft and software technologies, .NET development, SQL Server system integration technologies and techniques, SOA, design patterns (MVC, MVP…).
  • Familiarity with development processes RUP, MSF, etc.
  • Exposure to agile development processes like SCRUM.
  • Flexibility to travel to client sites as required.
  • A great attitude and enjoyment for what you do!

Other Skills and Experience:

  • Understanding of Microsoft Enterprise Solutions (SharePoint, Lync, SQL, Exchange, etc.)
  • Familiarity with AdxStudio portal configurations and development
  • Knowledge of Resco Mobile CRM configuration
  • Familiarity with SharePoint 2010/2013: web parts development, workflow development utilizing SharePoint designer, Workflow Foundation, or any other workflow tool

Pre-Sales Engineer (US - Midwest)

FieldOne is seeking a Pre-Sales Engineer with extensive experience using Microsoft CRM. If you have experience with Microsoft CRM, please read on. 

The FieldOne Pre-Sales Engineer will focus on identifying requirements, documenting and demonstrating FieldOne Sky to field service prospects. This position entails that the majority of time is spent supporting our sales team, consulting directly with prospects to develop solution architecture designs, preparing and presenting solution concept demonstrations, and executing technical leadership tasks related to client project delivery. This role also requires spending time on-site with clients.

This full-time position is located in the Midwest. Start date is immediate. Note: When submitting your resume, please include your salary history for each position held.

Primary Responsibilities:

The Pre-Sale Engineer will work with the sales team to do the initial discovery of a prospect's requirements and demo creation representative of their environment. The engineer will then create a project plan using FieldOne’s internal tools such as CRM, Project portal and other applications. This position also works with the deployment teams in defining the professional service requirements.

Other Responsibilities:

  • Leading client meetings and/or facilitated strategy sessions.
  • Analyzing business requirements, defining functional specifications, and consulting with clients on strategic and operational uses of the FieldOne Sky platform.
  • Working directly with FieldOne product development teams on solution concepts.
  • Developing high level project work plans, and managing individual and team budgets and scope of work.
  • Conducting functional and technical gap analysis.
  • Developing robust architecture design and extensible functionality.
  • Designing integration solutions for backend services and back office/ERP applications.
  • Identifying creative solutions to meet system/business requirements without the development of custom code.
  • Providing mentorship to other team members and developing team relationships.
  • Developing data conversion and testing strategies.
  • Training client personnel on the usage and administration of FieldOne Sky and Microsoft Dynamics CRM (functional user training and technical training).

Mandatory Skills & Experience:

  • 5+ years of architecture/technical/functional/configuration experience with Microsoft Dynamics CRM/XRM.

Desired Skills & Experience:

  • Ability to react appropriately in customer settings, listen actively, and discern client business needs.
  • Skilled at conducting presentations for large corporations and C-level executives.
  • Desire to work in a team environment and ability to work across organization functional boundaries.
  • Excellent analysis and design skills.
  • Outstanding verbal and written communication, and time management skills.
  • 5+ years of implementation experience in medium to large scale (100-2000+ users) environment.
  • Experience with technical and team leadership, project management and consulting Microsoft Dynamics CRM/XRM customization, workflows and .NET integration.
  • Understanding of the Microsoft and software technologies, .NET development, SQL Server system integration technologies and techniques, SOA, design patterns (MVC, MVP…).
  • Familiarity with development processes RUP, MSF, etc.
  • Exposure to agile development processes like SCRUM.
  • Flexibility to travel to client sites as required.
  • A great attitude and enjoyment for what you do!

Other Skills and Experience:

  • Understanding of Microsoft Enterprise Solutions (SharePoint, Lync, SQL, Exchange, etc.)
  • Familiarity with AdxStudio portal configurations and development
  • Knowledge of Resco Mobile CRM configuration
  • Familiarity with SharePoint 2010/2013: web parts development, workflow development utilizing SharePoint designer, Workflow Foundation, or any other workflow tool

Senior Project Manager

The  Senior Project Manager will establish a deep understanding of
FieldOne’s Sky platform and its interdependencies with other corporate
and external systems. The chosen candidate will also perform detailed
analyses on clients’ complex business requests and appropriately
document data and provide reports for their business and IT personnel.

This is a full time position located in our main office in the tri-state
area. Start date is immediate. Note: When submitting your resume, please include your salary history for each position held.

Primary Responsibilities:

  • Work closely with our customers' IT departments to facilitate an environment that optimizes the use of IT products, systems, services and procedures  to meet the needs of the business.
  • Study the client business processes, issues, and data challenges and gather the necessary information to document the business/technical requirements (understand business requests, identify solutions and translate the business needs to a functional specification that is turned over to development).
  • Write  detailed descriptions of user needs, program functions, and steps required to develop or modify applications. Information may be obtained through interviews, document analysis, requirement workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analyses, and workflow analysis.
  • Document functional requirements, system design specifications, use cases, workflow diagrams, screen, and interface designs. Track project status and assure  process compliance of application development.
  • Work with the client to analyze business processes and system issues for conversion into actionable system changes that benefit the business.
  • Work closely with the development team to coordinate the system changes and with the QA team to ensure appropriate system testing.
  • Identify  and leverage IT solutions to enable the business objectives, and analyze technical constraints and communicate alternatives to the business.
  • Work on analyzing and implementing system configuration changes as required.
  • Stay involved in production support as needed.

Desired Skills & Experience:

  • Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related field.
  • 5+ years of systems analysis experience with proven record of successful project implementations.
  • Outstanding communication skills (written and verbal) with IT and functional business users.
  • 3+ years of practical experience with the MS Dynamics CRM application. Advanced development knowledge of MS Dynamics CRM preferred.
  • Experience with Microsoft Enterprise Solutions (SharePoint, Lync, SQL, Exchange, etc.)
  • Experience with data modeling, mapping and transformation preferred.
  • Knowledge of application development in .Net technologies, SSRS, SharePoint, and related technologies preferred.
  • Flexibility to be on-site with customers during business analysis and implementation phases.

Microsoft CRM Implementation Specialist/Developer

The Microsoft CRM Implementation Specialist/Developer is responsible
for FieldOne's successful MS CRM-related work with customers. This
position is an account advisor role to ensure that MS CRM work is
completed with adoption criteria met, as well as to guide and recommend
additional work as scoped to ensure clear communications and client
satisfaction.

The Implementer/Developer will gather business requirements, scope refinement, and provide detail designs of work effort and will facilitate and coordinate meetings with all levels of business management. The position requires project management skills,  and responsibilities include customization of the MS CRM screens using the built-in-systems. Also necessary is a firm understanding of MS CRM and its integration points; the chosen candidate will deliver solutions to customers based on extracting information from their business and design requirements. The implementation Specialist/Developer must possess knowledge of the MS CRM workflow for workflow design, using best  practices to ensure successful adoption.

As a part of this role, the MS CRM Implementer/Developer will ensure incidents (trouble tickets) and service requests are assigned and responded to, followed up on, and resolved in a timely, efficient manner.

Candidates are required to possess a minimum of six of the following skillsets to augment the core requirements above:

  • C# Development
  • Plug-ins
  • SDK
  • Workflow extensions
  • .Net Web Page development
  • .Net Web Service development
  • JavaScript screen extensions
  • Reports SSRS
  • Data Conversions
  • CRM Process Improvement Assessments
  • CRM Admin and User Training

The  CRM Implementer/Developer is responsible for client satisfaction and
maintaining an ongoing customer work relationship, and will regularly
communicate with FieldOne customers. Internally, The MS CRM
Implementer/Developer will report to the MS CRM Practice Manager and
assist in scheduling activities for the projects assigned, along with
managing internal documentations of process and continual improvement
initiative. The chosen candidate will also communicate with other
FieldOne management staff regarding the support team's status, critical
client issues and concerns and suggestions for improving client
satisfaction and overall team efficiencies.

This full-time position is located at our main office in the tri-state area, and start date is immediate. Note: When submitting your resume, please include your salary history for each position held.

Qualifications

  • 3-5 years Microsoft development experience
  • Experience with C#, ASP, ASP.NET, HTML, DHTML, IIS 6 + 7, ADO, XML and XSL
  • C# is critical. Must be able to create C# based extension to CRM. User Interface Experience is required.
  • 2+ years of JavaScript experience, strong understanding of JavaScript
  • 2+ years of Microsoft Reporting Server experience
  • Solid understanding of creating reports with the SSRS
  • 2+ years of Implementing Microsoft Dynamics CRM
  • Multiple successful implementations of Microsoft CRM both on-line and on-premise
  • Experience with Microsoft CRM Certifications strongly preferred
  • Familiarity with Microsoft Enterprise Solutions (SharePoint, Lync, SQL, Exchange, etc.)
  • Knowledge of Scribe software a plus
  • Knowledge of AdxStudio portals technology a plus
  • Knowledge of Resco Mobile CRM a plus

Application Support Specialist - Technical Support

The Application Support Specialist will provide technical support for FieldOne clients by assisting with installation, application management and employee training to help clients achieve optimum performance. The Specialist will communicate with trainees through phone and email, and be available to answer support and technical questions.

Note: When submitting your resume, please include your salary history for each position held.

Qualifications

  • (Required) Proven background and proficiency in Microsoft Dynamics CRM
  • At least 3 years of experience in providing application support for software products and services
  • Experience working with and supporting cloud-based software programs running on browsers and/or mobile devices
  • Strong troubleshooting skills and the ability to work with customers to quickly identify the source of the problem and provide an appropriate solution
  • Technical proficiency including a thorough working knowledge of the Windows operating environment, browser, mobile device, networking, and hardware and software issues that may impact the operation of our software
  • Ability to consistently and quickly respond to clients
  • Professional demeanor and a disciplined, thorough approach to your work
  • Desire to learn more about the product and improve skills to help serve our clients
  • Experience in designing reports and custom forms using Microsoft CRM or SQL Reporting Services
  • Flexibility in work hours and knowledge of foreign languages

Other Desired Attributes

  • Fluent English
  • Must be a self-starter and self-motivated and independent worker able to learn a new software program quickly and in depth
  • A desire to help customers achieve their goals
  • Experience with, and a deep understanding of software application programs
  • Experience helping others with technical functionality
  • Experience in a related business-to-business field
  • High-energy, cheerful, courteous, disciplined and patient
  • A natural ability to assist people and to understand what is needed, how to organize and present the information, and how to incorporate customer input and feedback to improve our software and training material
  • Very strong communication skills, including the ability to listen carefully