MAXIMIZE INSIGHT AND ADAPTABILITY
Increasing customer expectations and changes in the economics of acquiring and retaining customers has transformed the nature of field service from cost center to business driver. You are focused on finding a true understanding of your customers’ needs and the provision of solutions to ensure customer satisfaction, profitability, and maximum value. You need new metrics, better data, and enhanced visibility to monitor performance and assess the value delivered by your investments in field service…and systems that can quickly adapt as the landscape and customer requirements change.
FieldOne Sky gives you the insight and control that you need to meet the challenge of field service in the 21st century. Simplified integration with your existing enterprise systems provides a comprehensive field service data set powering the most sophisticated business intelligence engine in the space. On-demand customization combined with state-of-the-art mobile capabilities rapidly transform insight into action and drive revenue-based business outcomes…in the field at the point of customer interaction.