Meeting Commitments and Delivering Results
FieldOne’s Implementation Methodology is a proven, comprehensive approach to ensure a successful solution deployment. As key elements, it includes both the business and technology stakeholder engagement and knowledge transfer crucial to enabling adoption across all user roles, self-sufficient solution operation, and the realization of your business objectives.
Plan & Analyze – FieldOne or Partner Implementation Specialists work with you to define the highest-value approach to implementing your new business solution. To begin the Plan stage, we meet with your key stakeholders to further understand your business objectives, timelines and expectations as well as the strategic context and intent of your project. Using this information and leveraging our functional experience, we then collaboratively define and document the project requirements.
Design & Configure – In this stage the implementation team enables Sky’s capabilities to meet the defined business and technical requirements. The deployment team will load or provision the software and setup the platform components in the appropriate computing environment while the development team will build out your solution and then integrate with other required enterprise systems.
Test & Train – During this phase we will perform functional testing to ensure that all documented business requirements that come out of the design & configure phase are met followed by user acceptance testing. A variety of training options are available for end-user, administrator, and develop training to fit your needs.
Deploy – We then deploy the new solution; including performing the final data cleanup, system deployment to the production environment and concentrated support on ‘go live’ day.
Operate and Support – After ‘go live’ and in addition to your software maintenance service plan support, FieldOne offers a variety of support options to meet your organizations requirements.
During your implementation, you’ll receive secure access to FieldOne’s Project Portal providing 24/7 online access to project status and documentation as well as robust communications and collaboration tools giving you complete visibility into your project.