Technician Productivity & Office Efficiency

My biggest problem is the time I spend on the phone with my own technicians! Questions like: What's the phone number of the contact person? When was the last time we did PM for the given equipment? Did the current problem occur before? And if so, how did we solve it? Who was the technician then? Which technician has the necessary part on their truck? What's the complete history of a given Job Site or Equipment? How can we reduce these time-consuming phone calls and still ensure that everyone has the answers they need.

This is where FieldOne Mobile really comes to the rescue; it’s a truly revolutionary product that will enhance your technician's productivity as well as that of your office staff. See the FieldOne Mobile section to learn more.

I'm not sure how cost-effective my various employees are. I want to reward or critique them as necessary, but can FieldOne supply hard data?

Absolutely. With FieldOne, these answers are just a click away. You can easily analyze each employee's actual and billable hours every week, and find out where he or she was spending his time.

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