Sky Notify
Automated Telephone Outbound Notification (ATON)
Sky Notify provides a robust platform of call management functions designed to enable the Sky application to perform dialer functions such as automatic outbound voice phone calls, without the need for costly hardware and software.
- Call both landlines and cell phones to notify customers of a new pending service call or status of a currently scheduled call
- Schedule calls or send immediately
- Schedule an SMS or IVR (Interactive Voice Response) activity and set a time when you want to send it
- Transfer calls to live operator
- Post back call data to your own database or applications
- Capture recipient’s pressed digits to support phone surveys
- Respond to these actions in real time
- Implement reverse notifications to allow users who missed a call to retrieve missed messages