FieldOne Video Tutorials: Terra

Click the title of the video or the play icon below to view the FieldOne Terra tutorials.

Service Call Workflow

This tutorial shows the entire workflow for a Service Call, from the initial client call through the recording, scheduling, posting, invoicing and payments associated with a service call. [50:09]

Schedule Board

How to schedule a call, and all actions associated with the Schedule Board. [32:24]

Projects & Installations Workflow

Covers the workflow of installation projects, including estimating, job costing, scheduling, purchasing, billing and everything in between. We start with basics and move on to more advanced features.

Purchase Order Workflow

Shows everything involved with Purchase Orders, including creating Purchase Orders, PO Receipts, and PO Bills. A companion tutorial to the "Processing Parts" tutorial (below).

Processing Parts

Shows how to process parts that were recorded in the Estimates or Purchase Requisitions section.

Purchase Order Quotes

See how to create Purchase Order Quotes, maintain them, and process them. [14:25]

Employee Screen

Understand how to create and administer all employee information, including multiple billing rates for individual employees. [17:05]

Purchase Requisition

Shows how to create and process Purchase Requisitions. [14:16]

Counter Sales screen

If you sell Parts/Services over the counter you'd want to watch this tutorial.

FieldOne Terra Mobile Setup & Installation

This short video is designed to quickly walk you through the process of setting up FieldOne Terra on your mobile device. [2:32]

FieldOne Terra Mobile Work Flow

This tutorial walks you through Terra Mobile work flow from start to finish. [10:47]

FieldOne Reports (Adding a logo)

Learn how to add a custom logo to FieldOne reports. [17:59]

Tax Codes and Tax Groups

Understand working with Tax Codes and Tax Groups. [7:11]

How to Create a New Company File

This five minute tutorial will show you how to create a new Company File. [4:08]

Screen and field customization

Screen and field customization to control which fields you see - and in what order - according to your requirements.

Rich Text word processor

Getting to know the newly designed Rich Text word processor, with a more familiar interface. [2:31]

Instant city and state auto-population

Watch how to utilize instant city and state auto-population, according to zip code. [2:13]

Color-coded scheduling sub-statuses

Watch to learn how to use color-coded scheduling sub-statuses. [6:28]

Scheduling Conflict Notifications

This tutorial explains how to use scheduling conflict notifications. [3:02]

Fidelity Payment Services Integration

Fidelity Payment Services integration for quicker and better credit card processing in the USA and Canada. [4:16]

Custom fields in Work Order and Estimate Items

Learn how to create new custom fields in Work Order and Estimate items. [4:49]